ex88 Terms & Terms & Conditions

1 General Terms & Conditions

Ex88 (referred to in this document as "we", "the Company", or "the Platform") is an online gaming service provider. These Terms and Conditions constitute a legal agreement between ex88 and its users.

These Terms and Conditions apply to all ex88 services — including slots, Live Casino, fish games, Sports Betting, and all other gaming activities. By accessing the ex88 platform or creating an account, you confirm that you have read, understood, and agreed to these Terms and Conditions in full.

Ex88 reserves the right to change, amend, or update these Terms and Conditions at any time. Continued use of the platform after any changes take effect will be considered your acceptance of the revised terms.

2 Account Register

To open an account on ex88, you must provide accurate and complete information. Creating an account using false or misleading information is strictly prohibited and may result in immediate account closure and forfeiture of any deposited funds.

You will need to provide the following information at the time of registration:

• Full Name: Full name as it appears on your National ID Card or passport.
• Date of Birth: Providing an accurate date of birth for age verification is mandatory.
• Contact Information: An active mobile number and email address.
• Address: Full current residential address.

Each person may only operate one account. If multiple accounts belonging to the same individual are found, ex88 reserves the right to permanently close all such accounts and forfeit all deposited funds and bonuses.

3 Age Verification & KYC

Ex88 strictly prohibits anyone under the age of 18 from using the platform. During registration, you must confirm that you are 18 years of age or older.

As part of the KYC (Know Your Customer) verification process, you may be required to submit one of the following documents:

• National ID Card (NID): Clear images of both sides.
• Passport: Scan copy of the page containing your information.
• Driving License: Valid government-issued license.
• Proof of Address: Utility bill or bank statement (dated within the last 3 months).

Withdrawals may be delayed until KYC verification is complete. We aim to complete the process as quickly as possible — usually within 24 to 48 hours.

4 Deposits & Withdrawals

The following rules apply to all deposits and withdrawals on ex88. Transactions via bKash, Nagad, and Rocket are supported for users in Bangladesh.

• Minimum Deposit: BDT 1,000 per transaction.
• Minimum Withdrawal: BDT 500 per transaction.
• Maximum Withdrawal: BDT 500,000 per day (subject to change based on VIP level).
• Processing Time: 24 hours for standard accounts; instant for VIP members.

Deposits will only be refunded to the same payment method used to make them. Withdrawals via a different method may require additional verification. ex88 reserves the right to hold or investigate any transaction deemed suspicious, without prior notice.

5 Bonuses & Promotions

Ex88 offers a variety of bonuses and promotional offers. Each bonus has its own specific terms and conditions that must be met before any bonus funds can be withdrawn.

• Welcome Bonus: Available to new members only. A bonus is awarded at a set rate on the first deposit.
• Wagering Requirements: Bonus amounts generally require 20x to 30x wagering before a withdrawal can be made.
• Time Limit: Each bonus must be used within a specified time frame. Once expired, the bonus will be automatically cancelled.
• Game Restrictions: Some bonuses are only valid on specific games. Bonus balance may not be used on any games other than those specified in the bonus terms.
• Abuse Prohibited: Any attempt to abuse bonuses or engage in Bonus Hunting is a punishable offence and may result in account suspension.

Ex88 reserves the right to modify, suspend, or cancel any bonus offer at any time. In any bonus-related dispute, the decision of ex88 shall be final.

6 Gaming Rules

The following rules must be followed when playing games on ex88. They are in place to ensure a fair and safe gaming environment for all players.

• RNG Fairness: All game outcomes are controlled by a Random Number Generator (RNG) and are completely unbiased.
• Technical Errors: If a technical issue occurs during a game, ex88 reserves the right to void that round.
• Disconnection: If a game is interrupted due to a lost internet connection, ex88 will make a decision in accordance with its established rules.
• Software Manipulation: Any attempt to modify or tamper with game software is strictly prohibited.

Ex88 works in partnership with the world's leading game providers. RTP (Return to Player) data for each game is verified from reliable sources. Our support team is always ready to assist with any game-related questions.

7 Prohibited Activities

The following activities are strictly prohibited on the ex88 platform. Violations will result in immediate account closure and may lead to legal action.

• Money Laundering: Using the platform for illegal money laundering is strictly prohibited and constitutes a criminal offence.
• Fraud: Any form of fraudulent activity — including forged documents, use of stolen payment methods, and similar conduct.
• Bots & Automation: Using automated software or bots to play games is strictly prohibited.
• Collusion: Attempting to collude with other players to influence game outcomes.
• Multiple Accounts: Creating multiple accounts for the same individual and using them for bonus abuse.
• Hacking: Any attempt to breach the platform's security systems.

8 Account Closure & Suspension

Ex88 reserves the right to temporarily suspend or permanently close an account for any of the following reasons:

• Breach of Terms & Conditions or suspicious activity.
• Failure to provide KYC verification documents.
• Discrepancy between account details and the information provided.
• Extended inactivity (over 12 months).
• Voluntary account closure request.

You may also request account closure at any time by contacting our support team. It is your responsibility to withdraw any valid balance before the account is closed.

9 Responsible Gaming

Ex88 is deeply committed to responsible gaming. We believe gaming should be an enjoyable form of entertainment, and we are dedicated to ensuring it never becomes a problem.

• Deposit Limits: You can set your own daily, weekly, or monthly deposit limits at any time.
• Taking a Break: You can temporarily pause your account for anywhere between 24 hours and 6 months, if needed.
• Self-Exclusion: If you feel that gaming is getting out of your control, you may apply for permanent self-exclusion.
• Reality Check: Option to receive periodic notifications about your play time and spending.

If you suspect a gaming problem, please contact our support team immediately. For more information, visit our Responsible Gaming View the page.

10 Privacy & Data Protection

Ex88 takes the protection of your personal information very seriously. We collect, use, and store your data solely for the purpose of providing our services.

• Your personal data is never sold to third parties.
• Your information is never shared with any party without legal obligation or authority.
• All data is kept secure through SSL encryption.
• You have the right to request access to, correction of, or deletion of your personal information.

For more details, visit our Privacy Policy Read the page.

11 Terms Updates & Changes

Ex88 reserves the right to update these Terms and Conditions at any time. For significant changes, we will endeavour to notify you in advance via email or through the platform.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend visiting this page regularly.

12 Contact & Support

If you have any questions or concerns about the Terms & Conditions, please contact our support team. We are available 24/7, all week long.

• Email: [email protected] (typically responds within 24 hours)
• Live Chat: Live chat support is available directly on the platform.
• FAQ: Find answers to common questions in our FAQ page You will receive.

We value your feedback and are committed to resolving any issues quickly and effectively.